Self-deception, and thus systematically distorted communication, is possible only when the lifeworld has been 'colonized' by instrumental rationality, so some social norm comes into existence and enjoys legitimate power even though it is not justifiable. This occurs when means of mediating instrumental ideas gains communicative power—as when someone pays a group of people to stay quiet during a public debate, or if financial or administrative resources are used to advertise some social viewpoint. When people take the resulting consensus as normatively relevant, the lifeworld has been colonized and communication has been systematically distorted. The 'colonization' metaphor is used because the use of steering media to arrive at social consensus is not native to the lifeworld—the decision-making processes of the systems world must encroach on the lifeworld in a way that is in a sense imperialistic:
The fragmentation of consciousness associated with the two Marxist concepts of alienation and false consciousness illustrate why, in Habermas' perspective, they are merely special cases of the more general phenomenon of lifeworld colonization.
Social coordination and systemic regulation occur by means of shared practices, beliefs, values, and structures of communicative interaction, which may be institutionally based. We are inevitably lifeworldly, such that individuals and interactions draw from custom and cultural traditions to construct identities, define situations, coordinate action, and create social solidarity. Ideally this occurs by communicatively coming to understanding (German Verstehen), but it also occurs through pragmatic negotiations (compare: Seidman, 1997:197).
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